Monday, October 20, 2008

First time get chased out from the "high class" Restourant

Hmm, Long time dint update my blog already due to my lazyness.

Well, At 15 Oct, i went to sushi king at E-Gate together with my friend for the promotion that they had made for the member.On that day we having total all 7 people together. Well, we was asked to wait for awhile since 3 of my friend haven reach yet. Once my the other 3 friend had came and the waiter had bring us to VIP room. Well, for your information, we dint request for the VIP room and yet they still bring us to the VIP room.

After that, you know, what is going happen? I very lazy to explain about it and i have the complain letter which is going to send to thier customer service soon.

"Assistant Restourant Manager - Ng Wei Yan is especially rude in treating her customers as she purposely "chased" us, her customer on 15/10/08 at Sushi King E-Gate Penang at 5.45pm. She deliberately chased us with the excuse that there where many more customers outsiede. We as customers have the very right to stay as long as we want to as we are paying equally.
We were enjoying our food untill she intended to "chase" us thus leaving us feeling unsatisfied and leave instead of continue eating. The promotion clearly didn't state that how long we could stay to eat. We were not even full when we left as we didn't like to be treated like we are not paying for our food. We even paid for customer service!!!! Ridiculous!!!
The bill came up to RM100+ and we were not satisfied!!! Action should be taken or else Sushi King will loose their customers and their prestige as it is a large and well know restorant with branches...Please be noted as Sushi King will loose one of their loyal customer and many more customers in the future!!!! Today a friend of mine came to join us from Sarawak with the intention to try Sushi King and this is what she get and experince in return!!!
BAD CUSTOMERS SERVICE!!!!!!
that's all that I can say the rest is up to you all..."

Well, how you all feel about this? Any comment??